Extended Returns

    Our extended Christmas returns starts from October 1st 2022.  Any orders after this time will be included, and you have until January 30th 2023 to return your order for a full refund.

    If you would like to return a Passenger order which you have been gifted, please obtain the original order number and follow our returns steps here.  Please note that all returns will be refunded to the original payment method, and that we can only accept returns bought directly from  If your Passenger item was purchased elsewhere, your item will need to be returned to the original retailer.


      It's a busy time of year for us all, but we'll get back to your customer service enquiries as quickly as we can.  We've grown out team this year but please bear with us if things take a little longer than usual.  Rest assured that we're working as quickly as possible to get back to you, but this may take between 1-4 days at our busiest.